Question 1

Can I put my tumbler in the dishwasher?

Answer

You should always handwash your tumbler with soap and water. Dishwashers can cause unwanted wear of your design and possible loss of the vacuum seal. The lids re dishwasher-safe.

Question 2

Can I get a product I already own engraved?

Answer

Yes, we can engrave a tumbler or board you already own. Prices start at $12 and increase depending on complexity and size of design. Go to our contact page and send us a message for a quote.

Question 3

Do you have a minimum order size?

Answer

Laser Daves can handle orders of all sizes. From one cutting board to five-thousand tumblers, we have you covered.

Question 4

Do you offer expedited shipping?

Answer

We can offer expedited shipping for an additional cost. Please contact us to see how quickly we can get your order to you.

Question 5

How do I care for my engraved tumbler?

Answer

The best way to keep your tumbler in great shape is to hand-wash with a little dish soap. Putting your tumbler in the dishwasher can cause wear to you engraving and damage the vacuum seal. Also, never put your tumbler in the freezer or microwave.

Question 6

Are the designs engraved on the stainless steel items permanent?

Answer

Yes, with proper care of your product.

Question 7

How do I care for my engraved cutting board?

Answer

After each use, wash with warm water, a sponge and dish soap. Never put your wooden cutting board in the dishwater and never soak it in water. To keep your board looking new, apply a coat of food-safe mineral oil and after waiting a few minutes, wipe the board clean with a paper towel.

Question 8

How long is manufacturing time for a product?

Answer

Typically, we are able to ship your product within 2-3 business days. Manufacturing time also varies upon size of order. We will always be in contact with you if a delay should occur.

Question 9

Are the designs engraved on the cutting board permanent?

Answer

Yes, with proper care of your board.

Question 10

What can I engrave on a tumbler?

Answer

Laser Daves can engrave logos for companies or teams, select photographs, monograms and more. All images must be large and clear; the higher the resolution of your image, the better your engraving will look. If you have a design in mind and are unsure if it will work, just contact us and we will be happy to help you out. Below are examples of designs we have engraved:

Question 11

What is your return policy?

Answer

Due to the custom nature of our products, we do not offer returns. However, if you have an issue or a problem with a product, please let us know and we will work with you towards a resolution. Custom satisfaction is of the utmost importance at Laser Daves.

Frequently Asked Questions